Terms & Conditions
Last modified May 29, 2024
PLEASE READ THESE TERMS CAREFULLY
Licensing Rights
Unless explicitly stated otherwise, by downloading a template, utilizing the Creative Law Shop Foundry, or viewing any resources from the Creative Law Shop® database, you are granted a non-exclusive, non-transferable, revocable license to access and use the database strictly in accordance with these Terms, our Terms of Service, and our Community Guidelines. Here’s what that means, broken down simply:
“Non-exclusive”: all customers of the Creative Law Shop® receive the same rights and limitations (no special treatment)
“Non-transferable”: this means that you cannot share or sell your template with anyone after purchase, no matter what. For example, if you download a graphic design agreement, you cannot share it with your graphic design friends. However, if you have a graphic design agency with multiple graphic designers, each member within the agency may use the same graphic design agreement.
A great example of what “non-transferable” means: you may transfer (use) your contract for your own purposes, but not for the benefit of a third party. For example, if you have more than one business, and you purchase the operating agreement, you may use the operating agreement for any of your own LLCs. However, you can’t share it with a friend for them to use for their LLCs.
“Revocable license”: this is why understanding your licensing rights is so important- by having a “revocable license”, that means your license can be revoked. In non-legalese terms: we can take away your rights to the Creative Law Shop® products. This means if we find that you have violated our Terms, or any these licensing rights, we can revoke your access to your portal and all other resources. We hate to do this- please don’t make us!
When in doubt, just email us at hello@shopcreativelaw.com. Trust us, we always remember the people who ask first-it never hurts to try to do the right thing, and we’re always here to help you do just that!
Membership Guidelines
Our mission at the Creative Law Shop® is simple: we want every entrepreneur to be able to build a legally sound business. Not only that, but we want to provide legally sound resources, without the hourly rate of an attorney. At The Creative Law Shop®, we are continuously striving to make the legal side of business as streamlined, simple, and accessible as possible. We ask that you join us in this endeavor, according to the following guidelines:
Your feedback and questions:
We appreciate your feedback and work hard to review your correspondence, and take appropriate action in a timely fashion. We use your feedback to learn and evolve our standards, our work product, and continue to raise the bar of the goods and services we provide.
With that, we want to remind you that while we provide the highest level of customer service possible, it is just that: customer service. The Creative Law Shop® is not a law firm, and we cannot provide specific legal advice. We understand that sometimes, you may have questions that may not feel like you’re asking for legal advice (or, perhaps you aren’t sure). If we tell you that we cannot answer a question because of these ethical boundaries, we ask that you respect that response. Under no circumstances is the Creative Law Shop®’s choice not to respond to, or answer a question to the extent you desire a basis for a refund of any kind.
Ongoing Recommendation to confer with legal counsel:
Generally speaking, every jurisdiction contains slightly different laws, and the right to change those laws at any time. Because of this, and because we are not a law firm, we always recommend that you have an attorney in your jurisdiction review your final agreement. Additionally, the odds are that as a business owner, you will need a local attorney who you know you could call if you ran into trouble- this is just another reason to build that relationship now.
At the end of the day, The Creative Law Shop® has created the most business- savvy method of creating templates as possible. In other words, we’re giving you the tools to create a contract template that is as finely-tuned to your business needs as possible. The last step will require ensuring that counsel licensed in your jurisdiction makes sure it aligns with your jurisdictions’ laws.
“Lifetime Updates” Guidelines
We want to make sure you have a full understanding of our “lifetime updates” offering. “Lifetime updates” are defined as updates made within the discretion of the controlling party of The Creative Law Shop®. In other words, we do not provide updates “on demand”. Updates are provided in the sole discretion of the controlling party of The Creative Law Shop®.
To be as transparent as possible: we are using the phrase “controlling party” intentionally, because Paige Hulse, LLC has chosen to provide this cost-free benefit. If that LLC sells the company, acquires a partner or board member(s) who vote to cease this practice, or if the LLC decides to close the company, no updates will be provided.
Paige Hulse has made the decision to provide updates to contract language when she believes that such updates will be productive to the collective. Updated language is a privilege, not a right. We will make every effort to continue providing such updates, but please know:
The Creative Law Shop® is in charge of determining what updates should be provided
Updates are not provided “on demand”
“Lifetime” is currently defined as as long as Paige Hulse owns The Creative Law Shop®
If Paige sells The Creative Law Shop®; if another party takes a controlling interest; if additional parties in the company vote to cease this practice; if a government or board mandate requires the cessation of this practice; or if Paige Hulse closes The Creative Law Shop®, you will not be provided with updates
You expressly agree and understand that The Creative Law Shop® will not be responsible for notifying you of updates.
It is your responsibility to review your portal for updated templates.
Our most up to date policies regarding “lifetime updates” will be updated here.
Portal Guidelines
We want you to have access to your Portal at any time. We’re going to do everything we can to ensure you can always access your portal. However, we want to make two things clear:
If a tech glitch, corruption, or other technological-based disruption occurs to your portal, we will make best efforts to make your portal operational again, as soon as possible. If your portal is corrupted/destroyed/lost outside of our control, we will provide you with a new portal, containing the same templates that you have previously purchased.
If you violate our guidelines, you will be notified, and you will lose access to your portal.
In simple terms:
When you purchase a contract, please download the contract and save it to your business binder. If there is some sort of tech glitch, we will call upon our own purchasing records, and create a new portal for you with the standard Creative Law Shop® template. For example, if you purchase an independent contractor agreement, and customize it with the Foundry to fit your needs, and due to some tech glitch your Portal is shut down, we will provide you with a new Portal and a Creative Law Shop® independent contractor template. Unless and until specifically stated otherwise, we cannot track, and provide you with the precise provisions that you may have selected in the past. As a reminder, the Creative Law Shop® template always contains the recommended language. In the event of a glitch, we will provide you with the tools to be able to do just that, starting from the same baseline template containing all recommended language.
We never want to do this, but if we must, we reserve the right to remove access to your portal. Because we are not a law firm, we cannot and will not provide legal advice. As a business dedicated to making entrepreneurship more accessible to every creative entrepreneur, our mission is to provide the strongest resources available to creative entrepreneurs. That said, this does not provide you with the right to make demands upon our team, such as requiring the team to respond to repeated questions, or provide Concierge Service. In the plainest terms, we require a level of mutual respect- help us help you, should the need arise. Do not harass or threaten our team. Please treat others, including our team, the way that you would like to be treated. If you do harass or threaten our team, you will receive a notice that you are in breach of these terms, stating what action is “over the line”. If that behavior continues, and/or if you do not take the required steps to rectify what was considered over the line, you will have 48 hours upon receipt of such written (emailed) notice to download all products from your portal. We then reserve the right to delete your portal, terminate your Membership Agreement, and terminate your access to The Creative Law Shop®.
You are expressly instructed to download any document that you generate. At this time, The Creative Law Shop® cannot track which provisions you choose to add or remove from the suggested template. Therefore, it is your express responsibility to download and save your generated document.
If you are not satisfied with the document you have generated, you may start the process over. Dissatisfaction with your final product, under no circumstances, warrants a refund, discount, or other financial action. The Creative Law Shop® templates and provisions are updated in accordance with our “Lifetime Updates” policy below. The Creative Law Shop® templates contain all recommended language. The Foundry allows you to fill in the template, and revise it according to your desires. If you are not happy with the document you create, utilize the template, or start over.
You are expressly responsible for notifying us if you do not receive your template, instructions, or access to your portal.
Concierge Guidelines
Procedure for using the Concierge Service
You will receive access to a private Slack channel provided to our Concierge members. If this access to this Slack Channel gets shared, or leaked to non-Concierge members, we may change your login and remove your access. In such an event, we will notify you. Please do not share your Slack Channel information, or share screenshots of conversations with the Slack Channel.
With the Concierge Service, you will have up to 90 minutes of Paige Hulse’s time per quarter, which may be booked in 30- or 15-minute call increments. For example, you will receive three 30-minute call links, or six 15-minute call links, etc. Unused minutes do not roll over to the next month. For example, if you only utilize 30 minutes in Q1, you do not receive 180 minutes in the next quarter. Failing to book a time before Paige’s calendar fills up is in your sole responsibility. You agree and understand that not seeing times that align with your schedule is in no way grounds for breach.
The Concierge Service is capped at a certain number of applicants per year, so we may provide the highest level of services possible. Again, we want this service to be as apropos to you, and your business, as possible. However, we must balance requests with ethical obligations.
Our responses to your questions
As a member of the Concierge Service, the team will make best efforts to respond to your inquiries within three business days. You are the only customers of the Creative Law Shop® who is guaranteed a response to your inquiry. If your question requires additional support (for example, if another team member needs to step in to assist), we will do our best to notify you that we have received your message, and will get back with you ASAP!
No attorney-client relationship
You agree and understand that the Creative Law Shop® is not a law firm, and by utilizing this service, Paige Hulse, or any other attorney of Paige Hulse Law, PLLC, or the Creative Law Shop® is not your attorney. For this reason, we cannot answer specific legal questions, such as how to negotiate a specific scenario. If you have a generalized question about building your business, this service is for you. For example, if you see a repeated issue arise within your client services, utilize the concierge service. This service is in place for just such a scenario-for example, this is how the pause clause was created. A professional in her creative industry let us know that clients “ghosting” was one of the most common issues she faced, and we realized that all client agreements would benefit from such an addition!
We have strict bar mandates regarding what constitutes the unauthorized distribution of legal advice, and while we do not expect to know these bar rules, we ask that you respect when we let you know that information may fall outside ethical parameters.
Termination
At our discretion, we may remove a party from the Concierge Service. We really do not want to do this, so we want to be abundantly clear about expectations.
Termination of or removal from this system is a 3-strike system, unless Paige Hulse determines, in her sole discretion, that immediate termination is required. In the event of removal, no refunds are given, but the remainder of your Gold-Tier perks remain, unless you have breached the Membership Guidelines. If you breach the Membership Guidelines, payments will stop the following month, and your account will be terminated within 48 hours.
We want to be as transparent as possible about what is or isn’t “over the line”. At the end of the say, we will not risk the ethical obligations of our attorneys. We employ a three-strike policy because we want to achieve the best possible results for you, while adhering to ethical obligates. This service is in place to enhance your business by providing access to a unique and more readily accessible calendar link. This is not to be confused with hiring an attorney to provide legal work.
Our 3-strike policy follows as such:
If a strike occurs, we will kindly notify you of such. You will receive the following email “we regret to inform you that we can answer your question via email. Please schedule one of your remaining sessions with Paige, or confer with an attorney in your state.” We will provide you with simple context letting you know why we cannot answer that question.
Strike two-repeated above; we will instruct you to book a 10-minute call with a team member to clarify any confusion, prior to moving to strike 3.
Strike three- we terminate your account.
Do not:
Share the Concierge Service email address
DM, text, or call Paige Hulse with a “quick question”
Email the Paige Hulse Law Firm with questions related to your Creative Law Shop® purchase
Again, we are thrilled to be able to offer this enhanced business support for your business, and we appreciate your respect of our ethical parameters in doing so!