Last modified May 29, 2024
PLEASE READ THESE TERMS CAREFULLY
THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. THESE TERMS REQUIRE THE USE OF ARBITRATION TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS. BY PLACING AN ORDER FOR PRODUCTS FROM THIS WEBSITE, YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS.
YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM OUR WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH THE CREATIVE LAW SHOP®, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.
These Terms of Use (the “Terms”) are entered into between you (“you,” or “User”) and Paige Hulse, LLC, dba “The Creative Law Shop” (“The Creative Law Shop” “we”, “us” or “our”). These Terms govern your access to and use of Paige Hulse LLC goods and services offered on the Creative Law Shop mobile and/or web application (collectively, the “Platform” or “the Sites”), and access to website (www.shopcreativelaw.com (the “Site”). The Platform is published, owned, and operated by Paige Hulse, LLC.
You may not use the Platform to do or share anything that is contrary to these Terms. For clarity, these Terms include, and incorporate by reference, the following policies:
Our Site Terms and Conditions, which explain how the Creative Law Shop Platform and Site(s) may or may not be used;
Our Membership Guidelines, which explain how we facilitate your feedback and questions, and our “lifetime updates” policy;
Our Portal Guidelines, which explain best practices for using your portal, what we will do in the event of a disruption of services, and our rights to remove a portal; and
Our Licensing Guidelines practices, which explain the intellectual property rights you have to the Products (including what is considered permissible, and impermissible sharing).
By accessing or using the Platform or the Site, you agree to be bound by these Terms. If you do not agree to our Terms, you must not access or use the Platform.
We may modify these Terms from time to time, and any modifications will be effective immediately when we post them. All changes we make will be reflected in the date at the top of the document. You are responsible for reviewing any modified terms. Your continued use of the Platform following any changes means you accept and agree to any changes. For your convenience and future reference, the date of the most recent revision of these Terms is listed above so that you may compare different versions to determine what, if any, changes have been made. Your continued use of the Platform after any such change is communicated shall constitute your consent to such change(s).
1. PRICES, PAYMENT, ORDERS, AND REFUND TERMS
You are required to pay an initial payment of $195 in order to secure your Membership within the Creative Law Shop®. The initial payment fee is a non-refundable, non-transferable payment, and reserves your Membership with the Creative Law Shop® for the term specified below. By paying the initial payment, you will be able to download and/or customize one contract template, utilize the GPT, and utilize the Creative Law Foundry™, in accordance with the terms as described herein. Your purchase of the Membership shall only extend to one individual, or company. Membership Fees will be assessed at the commencement of each calendar year.
Upon purchase, you will receive a username and password for your Membership. For example, if you purchase only one Membership, you will receive only one username and password, and only one person may access and use the Platform. By purchasing this Membership, you agree and understand that your username and password may not be used by any outside parties, such as subcontractors utilizing the Membership for their own businesses.
If you have selected a Quarterly Membership Term: You will be charged a quarterly subscription fee of $195 per quarter. This subscription fee provides access to the GPT, the Foundry, and the Legal Foundations™ Course. Payments will auto-charge on the day of the month that you commence your Membership. You agree and understand that cancellations of your Membership during the Term are not permitted. If you fail to satisfy payment obligations, your Portal will be terminated in accordance with the Portal Guidelines, in the sole discretion of the Creative Law Shop®.
If you have selected an Annual Membership Term: You will be charged a yearly subscription fee of $650 per year.
This subscription fee provides access to the GPT, the Foundry, and the Legal Foundations™ Course, and one “bonus” contract at no additional charge at the end of the initial 6 month period. This is a “use it or lose it” bonus template; if you do not utilize that agreement within the remaining 6 months of your Membership, that credit does not “roll over” to the following month. If you select to pay in full, you will be provided with three months free. Payments will auto-charge on the day of the month that you commence your Membership. You agree and understand that cancellations of your Membership during the Term are not permitted. If you fail to satisfy payment obligations, your Portal will be terminated in accordance with the Portal Guidelines, in the sole discretion of the Creative Law Shop®.
Refunds are not available after purchase. By purchasing your Membership, you agree and understand that your purchase price is indicative of your “ticket” into your Membership of the Creative Law Shop®. Put simply: if you choose not to participate in the Membership following your purchase, you are not entitled to a refund. All payments are non-refundable and non-transferable.
2. ORDER ACCEPTANCE AND CANCELLATIONS.
You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept any orders, in our sole discretion. All prices posted on this Site are subject to change without notice. The price charged for the product or service you purchase will be the price in effect at the time the order is placed and will be set out in your order confirmation e-mail. Price increases will only apply to orders placed after such changes. Listed prices do not include taxes or charges for shipping and handling. You will have notice of all such taxes and charges by reviewing your merchandise total in your shopping cart and in your order confirmation e-mail. We are not responsible for pricing, typographical, or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors.
Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order. You represent and warrant that (i) the credit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
Portal and Contract Templates
(a) Upon purchasing your Membership, you will receive instructions regarding signing into your portal.
(b) Upon accessing your Portal, you will have the option to download a Creative Law Shop® template, or have the option to build your own via the Foundry. The Creative Law Shop® template is simply the document, containing all recommended provisions, in a template format. We provide this for ease of use, should you desire a templated version of your document, in addition to the document you customize.
You will additionally receive access to the Foundry, which is the proprietary document generator created by The Creative Law Shop®. Within the Foundry, you will have the ability to revise, or “build” the contract, using the proprietary Creative Law Shop® that allows you to access, edit, or add various provisions, allowing you to build the precise document you wish.
Please note the following critical information:
You are expressly instructed to download any document that you generate. At this time, The Creative Law Shop® cannot track which provisions you choose to add or remove from the suggested template. Therefore, it is your express responsibility to download and save your generated document.
If you are not satisfied with the document you have generated, you may start the process over. Dissatisfaction with your final product, under no circumstances, warrants a refund, discount, or other financial action. The Creative Law Shop® templates and provisions are updated in accordance with our “Lifetime Updates” policy below. The Creative Law Shop® templates contain all recommended language. The Foundry allows you to fill in the template, and revise it according to your desires. If you are not happy with the document you create, utilize the template, or start over.
You are expressly responsible for notifying us if you do not receive your template, instructions, or access to your portal.
Returns and Refunds.
Due to the nature of online digital products, no refunds are allowed under any circumstances. There are no exceptions to this rule.
For any questions regarding tech support, please contact hello@shopcreativelaw.com.
3. LIFETIME UPDATES AND ACCESS TO YOUR PORTAL
“Lifetime Updates” Defined.
“Lifetime updates” are defined as updates made by The Creative Law Shop® to templates sold by The Creative Law Shop®, in the The Creative Law Shop®’s sole discretion, for the duration determined by The Creative Law Shop®. The Creative Law Shop® may cease providing lifetime updates at any point chosen by The Creative Law Shop®.
Customer Rights To Lifetime Updates.
We endeavor to provide “lifetime updates” to our customers, which includes periodic updates to contract templates. When, or if, templates are updated, the updated version is uploaded into your online portal. It is your responsibility to review your portal for updated templates. You expressly agree and understand that The Creative Law Shop® will not be responsible for notifying you of updates.
You are not entitled to demand updates to any templates, goods, or services purchased through The Creative Law Shop®. Any updates to templates are made in The Creative Law Shop®’s sole discretion.
Expiration Of Lifetime Updates.
You agree and understand that while we make best efforts to provide updates to our templates, we cannot guarantee the frequency or duration of those updates. If we determine to stop providing lifetime updates, we will make reasonable efforts to notify you.
THE CREATIVE LAW SHOP® EXPRESSLY DISCLAIMS AND DOES NOT PROMISE LIFETIME ACCESS TO ANY PRODUCTS OR SERVICES SOLD BY THE CREATIVE LAW SHOP®. UPON PURCHASING, YOU ARE SOLELY RESPONSIBLE FOR DOWNLOADING AND SAVING ANY PRODUCTS PURCHASED FROM CREATIVE LAW SHOP®.
4. NO GUARANTEES.
While The Creative Law Shop® will endeavor to provide an easily accessible and usable platform for document generation, as well as opportunities for ongoing education in the educational offerings (Resource Library, Masterclasses), and/or Concierge Service, by purchasing this Membership, you agree that The Creative Law Shop® makes no guarantees regarding the specific results those opportunities may present to each Member. Additionally, you agree that utilizing an AI-generated platform such as The Creative Law Shop® provides the opportunity for you to reap the rewards of your own effort that you invest.
You agree that the legal needs of a business are multifaceted, and that while The Creative Law Shop® has provided a “springboard” for your business, the The Creative Law Shop® is not your attorney, will not provide you with specific legal advice, and always recommends that you confer with an attorney licensed in your jurisdiction for specific support, and therefore, The Creative Law Shop® cannot guarantee specific results; nor make promises of future or guaranteed results. You acknowledge that you are solely responsible for creating and implementing all decisions, opinions, actions and results based on suggestions by The Creative Law Shop® document generator and associated Products. The Parties agree that The Creative Law Shop® is not and will not be liable or responsible for any action or inaction, or for any direct or indirect result of any opportunities provided by The Creative Law Shop®.
While we will make every effort to facilitate ease of use of purchases from our company, The Creative Law Shop® at no time makes any guarantee to customer support, including but not limited to questions about your purchase, assistance with implementing your template, email support, access to our team, or access to your portal.
5. LIMITATION OF LIABILITY.
TO THE FULLEST EXTENT OF THE LAW, OUR LIABILITY WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR ANY PRODUCT OR SERVICE THAT YOU HAVE PURCHASED THROUGH THE PLATFORM, NOR WILL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY LOSS OF PRODUCTION, WORK, DATA, USE, BUSINESS, GOODWILL, REPUTATION, REVENUE OR PROFIT, ANY DIMINUTION IN VALUE, COSTS OF REPLACEMENT GOODS OR SERVICES, OR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. The dispute resolution procedure detailed below is available to you if you believe that we have not performed our obligations under this limited warranty or these Terms.
6. SITE CONTENT; NO ATTORNEY/CLIENT RELATIONSHIP.
You agree that, use or purchase of any product from The Creative Law Shop® does not, in any way, create an attorney-client relationship. The Creative Law Shop® is not a law firm. Furthermore, you agree that content provided our products is generalized knowledge about legal concepts and not specific legal advice. You agree that you should seek the specific advice of counsel regarding any specific legal matter that you may encounter in the operation of your business or otherwise, and agree and understand that The Creative Law Shop® is not responsible for verifying the accuracy of any products within your business, or guaranteeing compliance with the laws of your jurisdiction.
7. INTELLECTUAL PROPERTY USE AND OWNERSHIP.
You understand and agree that the Membership contains proprietary information and materials, including but not limited to the document generation platform, videos, training modules, templates, photographs, software, text, graphics, images, sound recordings, (collectively, the “Membership Content”) including but not limited to the individual design elements, selection, layout, coordination, structure, expression, and sequencing, user interfaces, “look and feel,” and arrangement embodied in the Membership that are owned by The Creative Law Shop® and/or its licensors and are protected by copyright, trademark, and other applicable intellectual property laws. The Creative Law Shop® retains the ownership of its copyright in any and all aspects of the Platform pursuant to federal copyright law (Chapter 17, Section 201-02, of the United States Code) (the “Work Product”). Any and all work produced in connection with, or in the process of fulfilling this Agreement, are expressly and solely owned by The Creative Law Shop® . The Creative Law Shop® grants to Member a non-transferable, nonexclusive, royalty free license to utilize the Platform. Any unauthorized use of the Work Product, such as using the Work Product for other purposes than those specified herein, will result in additional fees and/or royalty payments to The Creative Law Shop® or immediate expulsion from the Membership, at The Creative Law Shop® ‘s sole discretion. Parties own their respective trademarks and intellectual property used in the normal and separate course of their business and agree not to infringe upon or otherwise use each other’s respective intellectual property except for in the course of participating in the Membership.
Duplicating, sharing, or uploading any Membership Content, including any unauthorized sharing on social media sites is considered stealing and an infringement of our intellectual property rights, and The Creative Law Shop® will prosecute such misconduct to the fullest extent permitted by law, including but not limited to reserving the right of immediate expulsion from the Membership.
You acknowledge and agree that:
(a) Each product and service marketed on this Site is made available solely for license, not sale, to you and other prospective customers under the terms, conditions, and restrictions of the license agreement posted with/made available to you through a link accompanying the display or description of that specific product or service.
(b) You will comply with all terms and conditions of the specific license agreement for any product or service you obtain through this Site, including, but not limited to, all confidentiality obligations and restrictions on resale, use, reverse engineering, copying, making, modifying, improving, sublicensing and transfer of those licensed products and services. You will not cause, induce or permit others’ noncompliance with the terms and conditions of any of these product and service license agreements.
(c) The Creative Law Shop® is and will remain the sole and exclusive owner of all intellectual property rights in and to each product and service made available on this Site and any related specifications, instructions, documentation or other materials, including, but not limited to, all related copyrights, patents, and trademarks and other intellectual property rights, subject only to the limited license granted under the product’s or service’s license agreement. You do not and will not have or acquire any ownership of these intellectual property rights in or to the products or services made available through this Platform, or of any intellectual property rights relating to those products or services.
You may not sell, reproduce, share, or otherwise distribute any product purchased from The Creative Law Shop®. Any breach of the intellectual property rights stated herein will be prosecuted to the fullest extent of the law.
The Creative Law Shop® provides you with the Membership solely for your own personal, noncommercial use, and you agree that you will not use any of the Membership Content, including any content shared by other Members, in any way whatsoever except for use in compliance with this Agreement. You will not use any Membership Content in a manner that constitutes an infringement of The Creative Law Shop® ‘s rights or that has not been authorized by The Creative Law Shop®. More specifically, unless explicitly authorized in this Agreement, you may not modify, copy, reproduce, republish, upload, post, transmit, rent, lease, loan, translate, sell, create derivative works of, exploit, or distribute in any manner or medium (including by email or other electronic means) any Membership Content.
By using the Platform, you understand and are aware that you may not create derivative works, resource guides, marketing or business materials, source material, intellectual property, websites, blogs, web content, or any other works that reference The Creative Law Shop® , the Platform, or the Platform Content, or infringe on any of The Creative Law Shop®’s or its licensors’ intellectual property in any way. Any material that you create must be focused on your business, not ours. All copyrights, trademarks, and other intellectual property rights in and to the Platform and the Platform Content (including the compilation of content, postings, links to other internet resources, and descriptions of those resources) are owned by The Creative Law Shop® and/or its licensors, which reserve all of their rights, title, and interests in law and equity. THE USE OF THE PLATFORM, EXCEPT AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF The Creative Law Shop® AND/OR ITS LICENSORS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT AND OTHER INFRINGEMENT.
8. RIGHT OF EXPULSION
Breach of Membership Principles: Consistent understanding and enforcement of the policies and procedures supporting the terms outlined herein promotes the core values of Creative Law Shop® . Undesirable behavior contrary to this code has the potential to harm the Creative Law Shop® reputation and the reputations of Members by their association with Creative Law Shop®. Given the foundational purpose of the Membership Principles, violations of the Membership Principles (Confidentiality, Non-Solicitation, Non-Competition) are met with zero tolerance, and may result in an immediate termination of your Membership. In the event of termination of Membership, no refunds will be given.
Termination: Shall Creative Law Shop® believe that the Member has breached any portion of this Agreement other than the Membership Principles, the Creative Law Shop® reserves the right to notify the Member of such suspected violation. The Member will have five (5) calendar days of receipt of notice to cure such breach. If the Member does not cure such breach within five (5) calendar days, Creative Law Shop® reserves the right to terminate the agreement.
Privacy. We respect your privacy and are committed to protecting it. Our Privacy Policy governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site.
9. ADDITIONAL TERMS AND CONDITIONS
GOVERNING LAW. The Parties have entered into this Agreement in the State of Oklahoma and agree that the validity, interpretation, and legal effect of this Agreement, as well as all disputes arising out of the Agreement shall be determined in accordance with the laws of the State of Oklahoma, United States of America, without regard to conflicts of law principles that would dictate the application of the law of a different jurisdiction. In the event of any action or proceeding arising out of, relating to or concerning this Agreement, or litigation arising from the terms and conditions of this agreement, including, without limitation, any claim of breach of contract, shall be determined in accordance with the laws of the State of Oklahoma, and that venue of any action will be located in the District Court of Tulsa County, Oklahoma.
BINDING EFFECT. This Agreement shall be binding upon, is for the sole benefit of the Parties hereto, and inure to the benefit of, the successors, executors, heirs, representatives, administrators, and permitted assigns of the parties. The Parties have no right to assign this Agreement, by operation of law or otherwise.
REPRESENTATIONS, WARRANTIES, INDEMNIFICATION: The Platform is provided solely for informational purposes and the purposes of enabling an enhanced document generation service and business education resource. The information provided is intended to be general in nature and does not necessarily address all the terms, exclusions, and conditions applicable to our products and services. We do not warrant the accuracy, completeness, or usefulness of this information at any particular time. Any reliance you place on such information is strictly at your own risk. Creative Law Shop® disclaims all liability and responsibility arising from any reliance placed on such content by you or any other visitor to our Platform, or by anyone who may be informed of any of its contents. Any information you provide or that is collected by Creative Law Shop® through the Platform shall be handled in accordance with the Platform’s Privacy Policy.
To the extent permitted by applicable laws, you agree to defend, indemnify, and hold harmless The Creative Law Shop®, its owners, officers, directors, employees, affiliates, contractors, licensors, successors, or assigns from and against any and all liabilities and expense whatsoever, including without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorneys’ fees, and disbursements which any of them may incur or become obligated to pay arising out of or resulting from the closure of access to your portal. You agree and covenant that you may not, at any time, make, publish, or communicate to any person or entity or in any public forum any defamatory, or maliciously false or disparaging remarks, comments, or statements concerning The Creative Law Shop® as relating to this Agreement, now or in the future.
YOU REPRESENT AND WARRANT THAT YOU HAVE READ THESE TERMS, AND UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR DOWNLOADING THE DOCUMENT(S) YOU GENERATE. FURTHERMORE, YOU AGREE TO INDEMNIFY AND HOLD HARMLESS PAIGE HULSE LLC FOR YOUR FAILURE TO SAVE DOCUMENTS THAT YOU GENERATE.
BINDING ARBITRATION. ALL CLAIMS AND DISPUTES ARISING OUT OF OR RELATING TO THIS AGREEMENT ARE TO BE SETTLED BY BINDING ARBITRATION IN THE STATE OF OKLAHOMA, OR ANOTHER LOCATION MUTUALLY AGREEABLE TO THE PARTIES. ANY ARBITRATION AWARD MAY BE CONFIRMED IN A COURT OF COMPETENT JURISDICTION.
ENTIRE AGREEMENT. This Agreement constitutes the entire understanding and agreement of the Parties with respect to its subject matter and supersedes all prior and contemporaneous understandings, agreements, inducements or conditions, express or implied, written or oral, between the parties. This agreement expressly supersedes any and all prior written and/or oral agreements, and the terms and conditions of this agreement cannot be modified without the express written consent of both parties. The terms and conditions of this Agreement shall be binding upon the parties, their personal representatives, successors and assigns, and may not be assigned to any third party beneficiary.
EQUITABLE RELIEF. You acknowledge and agree that in the event of a breach or threatened violation of The Creative Law Shop®’s intellectual property rights and confidential and proprietary information by you, The Creative Law Shop® will suffer irreparable harm and will therefore be entitled to injunctive relief to enforce this Agreement. The Creative Law Shop® may, without waiving any other remedies under this Agreement, seek from any court having jurisdiction any interim, equitable, provisional, or injunctive relief that is necessary to protect its rights and property pending the outcome of the Arbitration referenced above. You consent to the personal and subject matter jurisdiction of the federal and state courts in Tulsa County, Oklahoma, United States of America for purposes of any such action by The Creative Law Shop®.
COMPLIANCE WITH LAW. The parties shall comply with all applicable laws in performing this agreement. Whenever there is any conflict between any provision of this Agreement and any law, the law shall prevail.
NO WAIVER. If the Parties choose to waive one provision of this agreement, that does not mean that any other provision is also waived. The party against whom a waiver is sought to be effective must have signed a waiver in writing.
FORCE MAJEURE: Either party may choose to be excused of any further performance obligations in the event of a disastrous occurrence outside the control of either party, such as: an act of God (fires, explosions, earthquakes, hurricane, natural disasters, flooding, storms or infestation), pandemics, epidemics, or War, Invasion, Act of Foreign Enemies, Embargo, or other Hostility (whether declared or not), or any hazardous situation created outside the control of either party such as a riot, disorder, nuclear leak or explosion, or act or threat of terrorism.
Licensing Rights
Unless explicitly stated otherwise, by downloading a template, utilizing the Creative Law Shop Foundry, or viewing any resources from the Creative Law Shop® database, you are granted a non-exclusive, non-transferable, revocable license to access and use the database strictly in accordance with these Terms, our Terms of Service, and our Community Guidelines. Here’s what that means, broken down simply:
“Non-exclusive”: all customers of the Creative Law Shop® receive the same rights and limitations (no special treatment)
“Non-transferable”: this means that you cannot share or sell your template with anyone after purchase, no matter what. For example, if you download a graphic design agreement, you cannot share it with your graphic design friends. However, if you have a graphic design agency with multiple graphic designers, each member within the agency may use the same graphic design agreement.
A great example of what “non-transferable” means: you may transfer (use) your contract for your own purposes, but not for the benefit of a third party. For example, if you have more than one business, and you purchase the operating agreement, you may use the operating agreement for any of your own LLCs. However, you can’t share it with a friend for them to use for their LLCs.
“Revocable license”: this is why understanding your licensing rights is so important- by having a “revocable license”, that means your license can be revoked. In non-legalese terms: we can take away your rights to the Creative Law Shop® products. This means if we find that you have violated our Terms, or any these licensing rights, we can revoke your access to your portal and all other resources. We hate to do this- please don’t make us!
When in doubt, just email us at hello@shopcreativelaw.com. Trust us, we always remember the people who ask first-it never hurts to try to do the right thing, and we’re always here to help you do just that!
Membership Guidelines
Our mission at the Creative Law Shop® is simple: we want every entrepreneur to be able to build a legally sound business. Not only that, but we want to provide legally sound resources, without the hourly rate of an attorney. At The Creative Law Shop®, we are continuously striving to make the legal side of business as streamlined, simple, and accessible as possible. We ask that you join us in this endeavor, according to the following guidelines:
Your feedback and questions:
We appreciate your feedback and work hard to review your correspondence, and take appropriate action in a timely fashion. We use your feedback to learn and evolve our standards, our work product, and continue to raise the bar of the goods and services we provide.
With that, we want to remind you that while we provide the highest level of customer service possible, it is just that: customer service. The Creative Law Shop® is not a law firm, and we cannot provide specific legal advice. We understand that sometimes, you may have questions that may not feel like you’re asking for legal advice (or, perhaps you aren’t sure). If we tell you that we cannot answer a question because of these ethical boundaries, we ask that you respect that response. Under no circumstances is the Creative Law Shop®’s choice not to respond to, or answer a question to the extent you desire a basis for a refund of any kind.
Ongoing Recommendation to confer with legal counsel:
Generally speaking, every jurisdiction contains slightly different laws, and the right to change those laws at any time. Because of this, and because we are not a law firm, we always recommend that you have an attorney in your jurisdiction review your final agreement. Additionally, the odds are that as a business owner, you will need a local attorney who you know you could call if you ran into trouble- this is just another reason to build that relationship now.
At the end of the day, The Creative Law Shop® has created the most business- savvy method of creating templates as possible. In other words, we’re giving you the tools to create a contract template that is as finely-tuned to your business needs as possible. The last step will require ensuring that counsel licensed in your jurisdiction makes sure it aligns with your jurisdictions’ laws.
“Lifetime Updates” Guidelines
We want to make sure you have a full understanding of our “lifetime updates” offering. “Lifetime updates” are defined as updates made within the discretion of the controlling party of The Creative Law Shop®. In other words, we do not provide updates “on demand”. Updates are provided in the sole discretion of the controlling party of The Creative Law Shop®.
To be as transparent as possible: we are using the phrase “controlling party” intentionally, because Paige Hulse, LLC has chosen to provide this cost-free benefit. If that LLC sells the company, acquires a partner or board member(s) who vote to cease this practice, or if the LLC decides to close the company, no updates will be provided.
Paige Hulse has made the decision to provide updates to contract language when she believes that such updates will be productive to the collective. Updated language is a privilege, not a right. We will make every effort to continue providing such updates, but please know:
The Creative Law Shop® is in charge of determining what updates should be provided
Updates are not provided “on demand”
“Lifetime” is currently defined as as long as Paige Hulse owns The Creative Law Shop®
If Paige sells The Creative Law Shop®; if another party takes a controlling interest; if additional parties in the company vote to cease this practice; if a government or board mandate requires the cessation of this practice; or if Paige Hulse closes The Creative Law Shop®, you will not be provided with updates
You expressly agree and understand that The Creative Law Shop® will not be responsible for notifying you of updates.
It is your responsibility to review your portal for updated templates.
Our most up to date policies regarding “lifetime updates” will be updated here.
Portal Guidelines
We want you to have access to your Portal at any time. We’re going to do everything we can to ensure you can always access your portal. However, we want to make two things clear:
If a tech glitch, corruption, or other technological-based disruption occurs to your portal, we will make best efforts to make your portal operational again, as soon as possible. If your portal is corrupted/destroyed/lost outside of our control, we will provide you with a new portal, containing the same templates that you have previously purchased.
If you violate our guidelines, you will be notified, and you will lose access to your portal.
In simple terms:
When you purchase a contract, please download the contract and save it to your business binder. If there is some sort of tech glitch, we will call upon our own purchasing records, and create a new portal for you with the standard Creative Law Shop® template. For example, if you purchase an independent contractor agreement, and customize it with the Foundry to fit your needs, and due to some tech glitch your Portal is shut down, we will provide you with a new Portal and a Creative Law Shop® independent contractor template. Unless and until specifically stated otherwise, we cannot track, and provide you with the precise provisions that you may have selected in the past. As a reminder, the Creative Law Shop® template always contains the recommended language. In the event of a glitch, we will provide you with the tools to be able to do just that, starting from the same baseline template containing all recommended language.
We never want to do this, but if we must, we reserve the right to remove access to your portal. Because we are not a law firm, we cannot and will not provide legal advice. As a business dedicated to making entrepreneurship more accessible to every creative entrepreneur, our mission is to provide the strongest resources available to creative entrepreneurs. That said, this does not provide you with the right to make demands upon our team, such as requiring the team to respond to repeated questions, or provide Concierge Service. In the plainest terms, we require a level of mutual respect- help us help you, should the need arise. Do not harass or threaten our team. Please treat others, including our team, the way that you would like to be treated. If you do harass or threaten our team, you will receive a notice that you are in breach of these terms, stating what action is “over the line”. If that behavior continues, and/or if you do not take the required steps to rectify what was considered over the line, you will have 48 hours upon receipt of such written (emailed) notice to download all products from your portal. We then reserve the right to delete your portal, terminate your Membership Agreement, and terminate your access to The Creative Law Shop®.
You are expressly instructed to download any document that you generate. At this time, The Creative Law Shop® cannot track which provisions you choose to add or remove from the suggested template. Therefore, it is your express responsibility to download and save your generated document.
If you are not satisfied with the document you have generated, you may start the process over. Dissatisfaction with your final product, under no circumstances, warrants a refund, discount, or other financial action. The Creative Law Shop® templates and provisions are updated in accordance with our “Lifetime Updates” policy below. The Creative Law Shop® templates contain all recommended language. The Foundry allows you to fill in the template, and revise it according to your desires. If you are not happy with the document you create, utilize the template, or start over.
You are expressly responsible for notifying us if you do not receive your template, instructions, or access to your portal.
Concierge Guidelines
Procedure for using the Concierge Service
You will receive access to a private Slack channel provided to our Concierge members. If this access to this Slack Channel gets shared, or leaked to non-Concierge members, we may change your login and remove your access. In such an event, we will notify you. Please do not share your Slack Channel information, or share screenshots of conversations with the Slack Channel.
With the Concierge Service, you will have up to 90 minutes of Paige Hulse’s time per quarter, which may be booked in 30- or 15-minute call increments. For example, you will receive three 30-minute call links, or six 15-minute call links, etc. Unused minutes do not roll over to the next month. For example, if you only utilize 30 minutes in Q1, you do not receive 180 minutes in the next quarter. Failing to book a time before Paige’s calendar fills up is in your sole responsibility. You agree and understand that not seeing times that align with your schedule is in no way grounds for breach.
The Concierge Service is capped at a certain number of applicants per year, so we may provide the highest level of services possible. Again, we want this service to be as apropos to you, and your business, as possible. However, we must balance requests with ethical obligations.
Our responses to your questions
As a member of the Concierge Service, the team will make best efforts to respond to your inquiries within three business days. You are the only customers of the Creative Law Shop® who is guaranteed a response to your inquiry. If your question requires additional support (for example, if another team member needs to step in to assist), we will do our best to notify you that we have received your message, and will get back with you ASAP!
No attorney-client relationship
You agree and understand that the Creative Law Shop® is not a law firm, and by utilizing this service, Paige Hulse, or any other attorney of Paige Hulse Law, PLLC, or the Creative Law Shop® is not your attorney. For this reason, we cannot answer specific legal questions, such as how to negotiate a specific scenario. If you have a generalized question about building your business, this service is for you. For example, if you see a repeated issue arise within your client services, utilize the concierge service. This service is in place for just such a scenario-for example, this is how the pause clause was created. A professional in her creative industry let us know that clients “ghosting” was one of the most common issues she faced, and we realized that all client agreements would benefit from such an addition!
We have strict bar mandates regarding what constitutes the unauthorized distribution of legal advice, and while we do not expect to know these bar rules, we ask that you respect when we let you know that information may fall outside ethical parameters.
Termination
At our discretion, we may remove a party from the Concierge Service. We really do not want to do this, so we want to be abundantly clear about expectations.
Termination of or removal from this system is a 3-strike system, unless Paige Hulse determines, in her sole discretion, that immediate termination is required. In the event of removal, no refunds are given, but the remainder of your Gold-Tier perks remain, unless you have breached the Membership Guidelines. If you breach the Membership Guidelines, payments will stop the following month, and your account will be terminated within 48 hours.
We want to be as transparent as possible about what is or isn’t “over the line”. At the end of the say, we will not risk the ethical obligations of our attorneys. We employ a three-strike policy because we want to achieve the best possible results for you, while adhering to ethical obligates. This service is in place to enhance your business by providing access to a unique and more readily accessible calendar link. This is not to be confused with hiring an attorney to provide legal work.
Again, we are thrilled to be able to offer this enhanced business support for your business, and we appreciate your respect of our ethical parameters in doing so!
