• Who is entering into the agreement and the purpose of the agreement

• Services to be provided, and goods to be delivered, including a pre-event consultation

• What happens if the client choice of flowers, budget, or order specifications changes

• Payment policies (initial payment, retainer/deposit, final payment, refunds, etc.)

• Thorough description of the delivery, set up, pick-up services to be included or option for the client to choose the self-transport and pack-up option

• Are containers or vases provided and if yes, when they are due to be returned

• Hourly fees for installation by the florist and any of their team members

• Travel and overnight stay requirements and fees

• Agreement by the client that they understand you work with live product and cannot guarantee the shape, size, and particular shade of any flowers ordered or requested

• Option for the client to receive tester arrangements prior to the event

• Option for the florist to change the quoted price if the current market rate of the requested flowers changes between the quote and delivery of the arrangements

• Who is responsible for for broken or damaged flowers caused by someone other than florist

• What happens in the case of inclement weather

• Agreement to give you the Florist creative license based upon the your specialized skill and talent

• What happens in the situation that the venue has rules or guidelines that impact your ability to perform your floral services

• Duties of the client, including providing information a defined period of time before the event, contact information, and cooperation

• Who owns the copyright and intellectual property rights

• Request for the use of photos taken by the photographer of the arrangements

• Permission to use photos for promotional purposes

• Request for credit of any photos/videos/media posted online including the florists creations

• Agreement on exclusivity, that the client will not hire any other service provider to provide the same service

• What happens in the event of the client cancelling, rescheduling or terminating the agreement

• Requirement of reimbursement for the time spent on the services if the client cancels

• What happens if you are unable to perform the services due to incapacitation

• Standard legal clauses including: Representations and warranties, limitation of liability, release, dispute resolution, compliance with law, amendments, assumption of risk, indemnification, merger, and force majeure

This is an essential contract for any Florist who is providing services to clients.

This agreement defines the relationship between you and your client and will start your work together off on the right foot, with clear expectations on the responsibilities of both parties.

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